Smartermail admin not working in portal (In Progress)
  • Priority - Medium
  • Affecting System - portal.planetcentral.com.au
  • We have been made aware that users cannot make changes to their email accounts through our portal (portal.planetcentral.com.au).
    We have confirmed this as an issue with our technology partner and are working on a solution.

    Our recommended work-around is to login using your admin credentials through Webmail/Webadmin on your allocated mail server. 

    Need some help? Please open a ticket: https://portal.planetcentral.com.au/submitticket.php?step=2&deptid=5 and we'll be right on it for you.

     

     

  • Date - 15/10/2020 19:45
  • Last Updated - 17/10/2020 09:33